We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access or use our services.

Collection of Personal Information

We may collect personal information that you provide directly to us, including your name, email address, phone number, business name, business location, industry, and other information necessary to provide our services. We may also collect information about your interactions with our website and services, including usage data, preferences, device information, and technical information, where applicable.

Use of Personal Information

We use your personal information to provide, operate, maintain, and improve our services; create and manage your account; communicate with you; provide customer support; facilitate communication between your business and its customers; deliver relevant service-related updates and marketing communications where permitted; analyze usage trends; prevent fraud and unauthorized activities; and comply with applicable legal obligations.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain sessions, remember preferences, improve website functionality, analyze website traffic, and enhance your user experience. You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website.

Disclosure of Personal Information

We do not sell or rent your personal information to third parties for their marketing purposes. We may share your information with trusted service providers, technology partners, and business partners when reasonably necessary to operate our services, process transactions, provide customer support, or perform other functions on our behalf. We may also disclose information when required by applicable law, a lawful request from a competent authority, or legal proceedings, or when necessary to protect our rights, users, or services.

Third-Party Services and Platforms

Our services may integrate with or link to third-party websites, applications, communication platforms, payment gateways, and other services. These third parties may process your information in accordance with their own privacy policies and terms. We encourage you to review their policies before sharing personal information with them. We are not responsible for the independent privacy practices of third-party services, except to the extent required by applicable law.

Security of Personal Information

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse. These measures may include access controls, encryption where appropriate, and other security practices. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, resolve disputes, enforce agreements, and comply with applicable legal or regulatory requirements. When information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to applicable retention obligations.

Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent where processing is based on consent. You may also request information about how your personal information is processed. Certain requests may be subject to legal requirements, identity verification, or legitimate retention obligations. To exercise your applicable rights, please contact us using the details provided below.

Data Protection and Children’s Privacy

We take reasonable steps to handle personal information in accordance with applicable data protection laws. Our services are not intended to knowingly collect personal information from children in violation of applicable law. Where a service is intended for children or students, the collection and processing of their information will be subject to applicable legal requirements and any necessary parental or guardian consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal obligations. Any updated version will be published on our website with a revised effective date, where appropriate. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at wecare@dreamaim.in.